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Your Privacy

The clinician will not know your name unless you choose to share it.

  • Since your responses and all other information you communicate through the website will be identified only with the User ID you assign to yourself, your identity will be fully protected.

Your identification will never be known or connected to any data.

  • If you choose to provide your email address, it will be encrypted/scrambled into our system to protect your identity and will not be made available to anyone.
  • De-identified information may be used as aggregated data for purposes of well-being research and education. 

HEAR is a unique support service, but it is not considered a psychiatric treatment or crisis/emergency intervention. 

If you or someone you know is in crisis, please call or text the crisis helpline at 988 or send a chat on